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Help Centre
Personal
Business
Our fees
About us
Help Centre
My Account
Account settings, notifications and personalisation.
Altery | Help Centre
My Account
How can I manage my account settings?
How can I opt-out of receiving marketing newsletters?
How can I close my account?
Managing account through Telegram
How can I access my Altery account with the Telegram bot?
How can I check my balance with the Telegram bot?
How can I check my transaction history with the Telegram bot?
How do I get account documents and reports?
How do I get a transaction report?
How do I get account confirmation?
How do I get an account statement?
Account fees
What fees apply to my account?
Monthly Fees
What is a dormant account?
What is an account opening fee?
How do fees work for business accounts?
EU Law Guidelines for Russian Nationals
What is the EU law regarding bank account limits for Russian passport holders?
What happens if my funds exceed the 100,000 EUR limit?
How does this law affect me as an Altery customer?
I have a residence permit in an EU Member State, EEA country, or Switzerland. Does this law apply to me?
Help Topics
How can I manage my account settings?
Managing account through Telegram
How do I get account documents and reports?
Account fees
EU Law Guidelines for Russian Nationals