We know that transparency and clarity are vital when it comes to fees, so we want to provide you with all the information upfront. No nasty surprises. Here’s what you need to know:

• There are default fees that can apply to your account, including the opening fee, monthly fee, closure fee and dormancy fee. These fees contribute to the smooth operation of your account.
• We also offer optional services that may have associated fees, such as payment investigation, premium account opening, and dedicated account management services. These services provided added convenience and personalised support for your direct needs.

To stay in the loop with our most current fee information, please check out our fees page. You can also view your fees in the ‘Fees’ section of your Altery app or, for business users, in your web account. Of course, if you have any questions or concerns, please feel free to reach out to us.