Looking to send money to the United Arab Emirates in UAE Dirhams (AED)? Whether you're supporting loved ones, paying for services, or handling business expenses*, here’s a simple guide to help your local payment to the Emirates go through smoothly:
- Start a New Transfer: Open the Altery app and tap ‘Send’ from your home screen. Enter the amount you want to send and select AED (د.إ) as the currency.
- Review Exchange and Fees: The app will convert your chosen amount into AED using the current exchange rate. You’ll also see a breakdown of applicable fees. Review everything and tap ‘Next’ to continue.
- Choose a Recipient: Select an existing contact or add a new one. You’ll need the recipient’s full name and bank details in the UAE.
- Enter Recipient’s Bank Details: Make sure to enter the correct UAE bank details, including account number and SWIFT. Double-check everything!
- Select the Payment Purpose: Select the purpose of your payment, such as family support, savings or education. This helps ensure compliance with local regulations in the United Arab Emirates.
- Confirm the Details: Double-check the full transaction summary: amount, exchange rate, recipient details, and fees. If all looks good, tap ‘Send’.
- Processing and Delivery: Your AED payment will usually be delivered within minutes or a few hours, depending on the bank. You’ll be notified once the transfer is complete.
- Troubleshooting: Delayed or failed payments: If something goes wrong, the app will alert you. Common issues include incorrect bank details or network problems—double-check and retry.
- Track your payment: Head to the 'Recent Transactions' tab to track your payment’s status—whether it’s Processing or Completed.
- Final confirmation: Once the funds are received in UAE, you’ll get a confirmation message.
*Please note that AED withdrawals are not available for corporate accounts operating in the following industries:
- Digital assets trading
- Cryptocurrency mining
- Cryptocurrency derivatives trading
- Regulated exchange
- Custodial wallet
- Non-custodial wallet
- Liquidity services
- Over-the-counter trading
- Virtual asset prodiver
That’s it! Sending payments to the United Arab Emirates in AED has never been easier. Feel free to reach out to our support team if you need help at any point.