How to send a payment to Nigeria: Step-by-step guide

Updated

Looking to send money to Nigeria in Nigerian Naira (NGN)?* Here's a simple, clear guide to make sure your local payment to Nigeria goes through smoothly, whether you’re supporting family or making investments. Just follow these steps:

  1. Start a new transfer: Open the app and tap 'Send' on the home screen. Enter the amount and select NGN (₦) as your currency.
  2. Review conversion details: The app will convert the amount to NGN using the current exchange rate. You’ll also see a breakdown of any fees and the total cost. Tap 'Next' to confirm.
  3. Select recipient: Choose a recipient from your contacts or add a new one. You’ll need their full name, and bank details.
  4. Enter recipient’s bank details: Make sure to enter the correct Nigerian bank details, including the NUBAN (10-digit account number) and bank name. Double-check everything!
  5. Purpose of payment: Select the purpose of your payment, such as family support, savings or education. This helps ensure compliance with local regulations in Nigeria.
  6. Review payment summary: Before submitting, review the transaction summary, including conversion rates, recipient details and total cost. If all looks good, click 'Send'.
  7. Processing and confirmation: Your transfer will process within seconds or minutes. You’ll get a notification once the NGN payment is successfully sent.
  8. Troubleshooting: Delayed or failed payments: If something goes wrong, the app will alert you. Common issues include incorrect bank details or network problems - double-check and retry.
  9. Track your payment: Head to the 'Recent Transactions' tab to track your payment’s status - whether it’s Processing or Completed.
  10. Final confirmation: Once the funds are received in Nigeria, you’ll get a confirmation message.

That’s it! Sending payments to Nigeria in NGN has never been easier. Feel free to reach out to our support team if you need help at any point.