Need to send a local payment in Philippine Pesos (PHP) to the Philippines?* This simple guide will help you transfer money smoothly, whether you’re sending family support or handling business. Follow these steps to get started:
- Start a new transfer: Open the app and go to the 'Send' option. Enter the amount you want to send and select PHP as your currency for the local payment to the Philippines.
- Review conversion details: The app will display the amount in your local currency and convert it to PHP based on the latest exchange rate. You’ll also see any fees and the total cost. Tap 'Next' to continue.
- Select recipient: Choose a recipient from your saved contacts or add a new one. If it’s a new recipient, you’ll need their full name and bank details.
- Enter recipient’s bank details: Make sure you have the correct bank details, including the account number and bank name. Double-check everything before moving forward to avoid delays.
- Purpose of payment: Choose the purpose of your transfer—family support, savings, or other common reasons. This ensures compliance with local regulations in the Philippines.
- Review payment summary: Check the final summary, including conversion rates, recipient details, and the total cost. If everything looks right, hit 'Send'.
- Processing and confirmation: The app will process your transfer, which could take a few seconds or minutes depending on the bank. You’ll receive a notification when the payment in PHP is successfully sent.
- Troubleshooting: Delayed or failed payments: If your payment doesn’t go through, the app will notify you and offer options to retry or cancel. Double-check the recipient’s details and try again.
- Track your payment: Go to the 'Recent Transactions' tab to monitor the status of your local payment to the Philippines. You’ll see if it’s Processing, Completed or if there’s an issue.
- Final confirmation: After the transfer is complete, you’ll receive a confirmation and the recipient will get the funds in their account.
That’s all it takes! Sending local payments to the Philippines in PHP is quick and easy. If you run into any issues, don’t hesitate to contact our support team.
*Eligibility criteria and Terms & Conditions apply. If you would like to confirm your eligibility to send a local payment in Philippine Pesos (PHP) to the Philippines, please contact us.