Authorised Push Payment (APP) scams, or bank transfer fraud, occur when fraudsters trick individuals into sending money to an account they control. Understanding how these scams work and how to prevent them can help protect you.
How APP Scams Work
- Impersonation: Fraudsters impersonate trusted individuals or organisations, like your bank or the police.
- Urgency: They create a sense of urgency, claiming you need to act quickly.
- Payment request: Someone is asking you to transfer money to a different account under false pretences.
Recognising APP Scams
- Unexpected contact: Be cautious of unexpected calls, emails or messages requesting payment.
- Urgent requests: Scammers often pressure you to act quickly.
- Unusual payment requests: Requests to transfer money to a new or different account should raise red flags.
- Personal information requests: Be wary of requests for personal or financial information.
Protecting yourself from APP scams
- Verify requests: Always verify payment requests directly with the supposed sender using a trusted method.
- Take your time: Do not rush into making payments, first verify the request.
- Use secure channels: Only use secure and verified communication channels for sensitive transactions.
What to do if you fall victim
- Contact your bank: Notify your bank immediately if you suspect you've been scammed.
- Report the scam: Report the scam to the relevant authorities.
- Monitor your accounts: Keep an eye on your accounts for further suspicious activity.
- Seek support: If needed, seek support from organisations that help victims of fraud.
Additional resources
- Your bank: Most banks provide resources and support for preventing and dealing with APP scams.
- Fraud reporting centres: Contact local fraud reporting centres to report the scam.
- Educational websites: Visit websites dedicated to fraud prevention for more information and tips on staying safe.
Stay vigilant and informed to protect yourself from APP scams and ensure your financial security.