Bank transfers are convenient but carry risks. Follow best practices for safe transfers. 

If you receive suspicious communication from Altery, contact us immediately at support@altery.com. 

We never ask for your full card number, PIN, or passcode. If requested, do not respond, instead contact us directly.

Verifying recipient details

• Double-check recipient information: Always verify the recipient's account number and name before making a transfer.
• Contact the recipient: If possible, confirm the transfer details directly with the recipient using a trusted method.

Recognising suspicious transaction patterns

• Unusual transfer requests: Be cautious of unexpected requests for large amounts of money.
• Frequent small transfers: Multiple small transfers can be a sign of fraudulent activity.

Monitoring your accounts

Frequently monitor your bank account for any unauthorised transactions.