Online shopping is convenient yet risky. Protect your personal and financial information by following safe practices.
If you receive anything suspicious from Altery, contact us at support@altery.com immediately.
We never ask for your full PIN or passcode; if requested, do not respond, instead contact us directly.
Shopping on secure websites
- Look for HTTPS: Ensure the website URL starts with "https://" which indicates a secure connection.
- Trusted retailers: Only shop on trusted and well-known websites.
Protecting your payment information
- Use secure payment methods: Choose secure payment methods like credit cards or trusted payment gateways.
- Avoid public wi-fi: Never enter payment information while connected to public Wi-Fi.
Recognising fraudulent websites
- Check for reviews: Look for customer reviews and ratings of the website.
- Suspicious offers: Be cautious of websites offering prices that are too good to be true.
Keeping records
- Save receipts: Keep digital or physical copies of your purchase receipts.
- Monitor transactions: Regularly check your bank statements for unauthorised transactions.