Here’s some advice for keeping your mobile device safe and secure:

• Steer clear of ‘jailbreaking’ or ‘rooting’ your mobile device. This disables certain security measures established by the original developer of the mobile platform, potentially leaving your device vulnerable. Also, keep your mobile device updated to ensure you have the most current software installed.
• Use up-to-date antivirus software and run regular scans on your device to detect any malware.
• Lock your device, and don’t leave it unattended. Protect your device with a strong, unique passcode or biometric security features such as fingerprint or facial recognition. This will help prevent unauthorised users from accessing your device and the data on it.
• Be wary of unsecured WiFi. Publicly accessible WiFi networks, even when password-protected, aren’t necessarily secure. Avoid making financial transactions on these networks, and if you need to access your account, switch to mobile data instead. It’s best to disable any wireless networks when you aren’t using them.
• Use two-factor authentication (2FA) whenever possible. Measures like sending a one-time passcode (OTP) to your device make it much harder for third parties to access your accounts, and you’ll be notified of any failed login attempts from other devices.
• Avoid storing sensitive data on your mobile device. Keep logins, passwords, card numbers, passport details and other sensitive information off your device so that it’s not readily available to third parties if you misplace your device.
• Wipe your device before selling, donating or exchanging it. Use the manufacturer-recommended technique or specialised software. Be proactive, install and set up a device-finding application that can remotely delete data from your device if it’s lost or stolen.