Updated

We know it can be tough to keep up with the best practices for staying safe in this fast-paced digital landscape. It’s particularly important to have a secure approach when handling finances to protect your assets as well as yourself. So, we’ve compiled a list of tips in this article to help you out.

  • The first action if you ever receive or experience anything suspicious alleging to be from Altery is to contact us via support@altery.com.
  • We’ll never ask you for your full PIN or passcode. If you’re contacted and asked to provide these details, don’t respond. Contact us separately instead.
  • Be careful and double-check before opening links in emails or SMS as they could lead somewhere else. Also, avoid replying to SMS or calls that you don’t recognise.
  • Never send confidential information (PIN, card details, passwords etc.) via SMS, email or messengers.
  • Avoid sensitive information sitting in your inbox by deleting Altery messages after you receive them.
  • The most basic form of information theft is surveillance. Be aware of your surroundings when handling sensitive information.