At Synterra Connect, we take the security and compliance of crypto transactions seriously. Synterra Connect is a Canadian Money Services Business (MSB) authorized to conduct activities involving virtual currency and digital asset transactions in accordance with all related regulations and registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), ensuring adherence to regulatory requirements and industry best practices.

How we keep your crypto transactions secure

• Regulated provider – Our crypto services are delivered by Synterra Innovations Ltd, a Canadian company registered with FINTRAC as a Money Services Business. This means we’re authorised to handle virtual currency and digital asset transactions under Canada’s PCMLTFA rules. These regulations set strict standards around anti-money laundering and counter terrorist financing, helping keep your activity safe and compliant.
• Strict KYC procedures – To protect against fraud and illicit activity, we require all users to complete a Know Your Customer (KYC) verification before accessing crypto services.
• Two-factor authentication (2FA) – For an extra layer of security, we require two-factor authentication (2FA) when logging in and authorizing crypto transactions.
• Transaction monitoring – All crypto transactions are subject to automated and manual risk assessments to detect suspicious activities.
• Secure wallets & transfers – We use trusted custodial services and secure blockchain protocols to ensure safe and reliable crypto transactions.

Compliance requirements for crypto transactions

To ensure full compliance, users must meet the following requirements:

• The company and  Ultimate Beneficial Owner (UBO) must be registered in an eligible country.
• The company should meet the eligibility criteria for the industry.
• Funds used for crypto transactions must come from a verifiable and legal source.
• Additional documentation may be requested to confirm the purpose and nature of crypto-related transactions.