What is a SPAM transaction?

Updated

In the world of cryptocurrency, a spam transaction refers to any transaction where the transferred amount is below our established minimum threshold. These transactions are typically too small to process efficiently and can be flagged as spam to maintain system performance and security.

 

When a transaction is marked as spam, it won’t be credited to your balance. This approach helps prevent unnecessary network congestion and protects the integrity of our services, ensuring that all legitimate transactions are handled swiftly and securely.

 

If you’re unsure of the minimum limit, please visit this page: What are crypto exchange limits? Feel free to reach out to our support team for guidance.

 

Cryptoassets are high-risk and may not be right for everyone. The value of your crypto can go up or down at any time and may even fall to zero. You should only invest if you fully understand the risks and if it suits your financial situation. Funds used for crypto transactions are not safeguarded and are not covered by the Financial Services Compensation Scheme (FSCS) or the Financial Ombudsman Service.


Cryptoasset services are provided by Synterra Innovations Ltd., registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) to offer virtual currency services (registration no. C100000635). You can verify the company’s registration here via the official register. Synterra Innovations Ltd. is not permitted to carry out virtual asset activities in the European Union and United Kingdom. These services are not offered by, affiliated with, or endorsed by Altery LTD, which is authorised and regulated by the Financial Conduct Authority (FCA) in the UK.

Read the full Risk Disclosure of Synterra Innovations Ltd. for more details.