If you suspect that you may have been the victim of fraud or a scam, report it to your local police or relevant national cybercrime reporting authority. If you’re in Cyprus, you can contact the Cyprus Police Cybercrime Subdivision. You can also contact us directly via support@altery.com.

Our security team constantly monitors our platforms and external threats to help keep our customers safe and secure. You should remain alert to the possibility of fraud. If you’re contacted by someone claiming to be from Altery EU or the Central Bank of Cyprus (CBC), end the conversation and reach out to us using our official contact details.

Never share your passcode, one-time verification codes or trusted device details with anyone.

You can read more about protecting yourself from online fraud and scams on the Central Bank of Cyprus website.